1 reviews | Active since Sept 2013
feedback on my complaint
I think its only fair I write about the response I got after complaining ....I was called and apologized for the service I received and told someone will be in touch with me, true to their word customer service did call and was so apologetic , I must say debonairs do care about their customers inspite of the incident I felt much better knowing they value their customers , not only did they apologize but to my surprise they gave me another order and a refund of the money I paid . Thank you debonairs for taking the time to rectify what had happenen (big thumbs up) I would advice the public to not get angry if you have a problem call the customer care you will be surprised at how polite an apologetic they are . Wishing you'll the best debonairs
Thank you very much for taking the time to report your experience with our loop road newlands west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our loop road newlands west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
