TS
Theuns S

1 reviews | Active since Oct 2010

04 Nov 2015, 10:16

Fast food?

Ordered 2 pizza's from local Debonairs on Sunday evening for dinner at around 19:40.<br> After many phone calls (5) and plenty of repeats of 'it will be there in 10 minutes time...<br> The Pizza eventually arrived allmost 2 hours later and quite cold. <br> The folks from Debonairs did not really give a hoot and the whole attitude was that I got the whole attitude of I'm the one who is being done a favour...<br> I had 4 year old crying for dinner with only lies on demand...<br> <br> I am not amused. ..

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Nov 2015, 11:38
Official
Hello broerkie2,

Thank you very much for taking the time to report your experience with our Camaro branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)