AM
AMANDA M
1 reviews | Active since Aug 2015
12 Sept 2019, 20:06
False advertising
I have been charged a delivery fee of R10 for several times now at Debonairs in Margate and when I asked they said it was a new thing. My problem is on TV it's still advertised as free delivery and even on the boxes it says free delivery. I've been buying from this Shop for years and there has never been a delivery charge now all of a sudden they charge a delivery fee this is false advertising and its against the law debonairs should inform the country that they have started charging for deliveries.
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Replies (1)
Debonairs Pizza's replyOfficial
15 Sept 2019, 15:53Hi Amanda
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90. Please click on this link for our delivery Terms and Conditions: https://www.debonairspizza.co.za/About/Legal-Info
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90. Please click on this link for our delivery Terms and Conditions: https://www.debonairspizza.co.za/About/Legal-Info
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply15 Sept 2019, 15:53
Official
Hi Amanda
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90. Please click on this link for our delivery Terms and Conditions: https://www.debonairspizza.co.za/About/Legal-Info
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90. Please click on this link for our delivery Terms and Conditions: https://www.debonairspizza.co.za/About/Legal-Info
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***