MN
Mbali N
1 reviews | Active since Feb 2016
11 Mar 2016, 22:36
FALSE ADVERTISING(Dry and Hard as a rock)
We ordered 2 boxes of Triple Decker pizza,and when we got home ready to indulge,we saw a pizza that was dry and burnt(Have taken pictures of this too)...and when you take a bite it is hard as a rock...the pizza wasn't as juicy as it looked on TV...what HAPPENED???,Worst that we ever experienced. What a disgrace that the quality and standard of food has become so bad.Honestly you cannot be serving such dry and hard pizza's.<br> <br> VERY DISAPPOINTED CUSTOMER.<br>
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Replies (1)
Debonairs Pizza's replyOfficial
12 Mar 2016, 11:53Hello Mbarlee_N,
Thank you for taking the time to post your comments regarding our Kensington branch.
Please accept our sincere apologies for poor food quality.
A formal complaint will be processed by our Customer Care and a represententative from the store will be in touch with you to resolve your complaint.
Kind Regards,
Debonairs Pizza
Thank you for taking the time to post your comments regarding our Kensington branch.
Please accept our sincere apologies for poor food quality.
A formal complaint will be processed by our Customer Care and a represententative from the store will be in touch with you to resolve your complaint.
Kind Regards,
Debonairs Pizza
Debonairs Pizza's reply12 Mar 2016, 11:53
Official
Hello Mbarlee_N,
Thank you for taking the time to post your comments regarding our Kensington branch.
Please accept our sincere apologies for poor food quality.
A formal complaint will be processed by our Customer Care and a represententative from the store will be in touch with you to resolve your complaint.
Kind Regards,
Debonairs Pizza
Thank you for taking the time to post your comments regarding our Kensington branch.
Please accept our sincere apologies for poor food quality.
A formal complaint will be processed by our Customer Care and a represententative from the store will be in touch with you to resolve your complaint.
Kind Regards,
Debonairs Pizza