1 reviews | Active since Feb 2017

04 Feb 2017, 19:21

False advertising

<p> I visited a Debonairs in Ormonde and I ordered a Pizza On The Double Feast and I was shocked when I got home and received a pizza with little to no toppings at all. I was literally eating dough with sauce and just crumbs of feelings, if you had no ingredients you should've said so instead of feeding people that. I am really disappointed and doubt I will continue supporting Debonairs after this... It's a pity I can't post a picture because it's too large. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Feb 2017, 17:22
Official

Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)