False Advertising

<p>Debonais I didn't believe that you provide customer service based on which area they live in, I order Pizza to be delivered to my house cause I had visitors and funny it's not more than 1km away...I wait for 1h30 for it to delivered . It arrives the with a black dot based of my information on your website and TV ads is that " if the dot is red it's hot and if black it's free" thinking it's my lucky day this what I get for waiting for someone long , the driver doesn't even know anything about the dot that's it's for free and he doesn't even have the store's telephone number to confirm...poor Steven that's the driver I decide to call the manager, the service I got from him way worse than the driver he was rude , and refuse to assist in any as I indicted that the dot was black meaning I don't have to pay for the pizza but receive it. He instructed Steven (the driver) to take the pizza back. Debonairs please remove the false ad if your staff are unaware of it and refuse to obey by it . And I don't blame the staff I blame the incompetence of the Manager in charger he failed at his duty to train and info staff about how the business operates, fail at even showing respect to Customers over the phone not even to call the SIR. Guys come on if this was in Sandton or Fourways this wouldn't happen cause we in Yeoville we getting **** service, you can be easily get sued for that ad cause your Yeoville branch manager refuses to give me a pizza cause the pizza was way late and the dot was black. People this is the service we get after they get our money we basically means nothing to them</p>