JH
Jarred H
1 reviews | Active since Mar 2009
13 Feb 2015, 13:47
False Advertising!
My fiancee and I ordered a Ranch Chick pizza at your Meyerton branch, however upon arriving back at my office I found the pizza had ham instead of bacon! We were not informed upon paying that the bacon would be substituted with ham, this is not what we paid for and is blatant false advertising! Unfortunately, my lunch break was already over at this point so we could not return it so I obviously don't expect my meal to be exchanged but I sincerely hope someone gets reprimanded over this.
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Debonairs Pizza's replyOfficial
16 Feb 2015, 12:05Hello mufasa01,
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 Feb 2015, 12:05
Official
Hello mufasa01,
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Meyerton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)