1 reviews | Active since Feb 2016
False advertising
I bought 2 pizzas from Debonairs Pizza today at Umlazi Mnyandu Mall and it's absolutely appalling. And mind you the pizza was called Creamy Chicken and BBQ Bacon, but to my surprise only 9 small pieces of meat amongst the 2 pizzas. So, please explain to me why are you ****** advertising the pizza with MEAT cause basically I am eating soggy bread with MESSED UP NASTY SAUCE. WHY? Debonairs, I honestly hope you shut down.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***