KM
Kimberley M

1 reviews | Active since Apr 2015

23 May 2015, 19:50

false advertising

After seeing those new rustic pizzas last week on tv i decided to order one. Only to find out apparently that not all debonairs has even started making them yet? I dont understand this if this is a franchise and they have a new ad out with millions to see surely it abould be the same countrywide?

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply25 May 2015, 11:32
Official
Hello Kimmyk028,

Thank you very much for taking the time to report your experience with our Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)