AM
AGATHA M
1 reviews | Active since Apr 2015
24 Apr 2015, 16:16
FALSE ADVERTISING
Hello peter, my name is Mrs Agatha Majuba, I ordered a triple deck, the pizza basically has nothing in it looks nice and big in the ad but what i was served was a flat serving, even the lady who was cutting it at debonairs I over heard her asking the cashier if this is the triple deck order? I am disappointing, even the box it is served in is thinner than the double pizza box!! THIS IS A *******, If I knew i would have rather bought the double deal, really inconveniencing, the kids argued and decided on the triple deck because it looks bigger! Can they please not take our slips when handing the order, I realized after I left that she took the slip back.
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Debonairs Pizza's replyOfficial
30 Apr 2015, 08:02Hello MOSIDI DAVEYTON,
Thank you very much for taking the time to report your experience with our DAVEYTON MALL branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our DAVEYTON MALL branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply30 Apr 2015, 08:02
Official
Hello MOSIDI DAVEYTON,
Thank you very much for taking the time to report your experience with our DAVEYTON MALL branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our DAVEYTON MALL branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)