KP
Keneilwe P
1 reviews | Active since Jan 2016
14 Mar 2016, 20:57
false adverti*****t
After work I went to buy a pizza for supper at Debonairs (sasol service station, Katlehong) first of all the cashier wasn't so friendly, she had earphones on while she was assisting me,she looked bored when I asked her questions but then I continued to order.. I then ordered a large triple decker pizza with sausages for R120. When I got home the layers were falling apart, it was so dry ,crispy and very hard, the sausages were sour I even took a picture of it..I am very dissapointed, on the picture it looked really fresh and delicious.I really hate false adverti*****t..IM DISSAPOINTED AND HUNGRY!!!
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Debonairs Pizza's replyOfficial
15 Mar 2016, 11:49Hello Kennay,
Thank you very much for taking the time to report your experience with our Katlehong shongweni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Katlehong shongweni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply15 Mar 2016, 11:49
Official
Hello Kennay,
Thank you very much for taking the time to report your experience with our Katlehong shongweni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Katlehong shongweni branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,