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eckardt P

1 reviews | Active since Mar 2019

20 Mar 2019, 00:00

faking a special

**** adverti*****t

This saddens me to my core knowing that my favourite pizza shop would disappoint me...

i order a 2 pizza special for a abnormal price for debonairs pizza. when the pizza came it was the pizza i order with the topics on which you could only choose from a limited range but there was 1/3 the normal topics on a tipical example of faking a special by lowering your standard for an acceptable pizza for a cheaper price at the cost of the customers view of the business

faking a special i a tactical to make a quick buck by selling products witch is under the normal stander the business has. this will not win over the loyalty of a customer but will lose the loyalty of consumers and WILL leave a bad impression of the business

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Replies (2)
Debonairs Pizza
Debonairs Pizza's reply22 Mar 2019, 14:07
Official
Hi Eckardt
 Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Debonairs Pizza Team 
Customer Care Line: *** 
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eckardt P's update22 Mar 2019, 15:07
Reviewer Update
The customer care team has personaly called me and made the issue right with me. Customer service has always been good at Debonairs Pizza Thanks