UN
Urvashni N
1 reviews | Active since Aug 2009
30 Mar 2016, 13:18
Failure to serve whats on the menu
Debonairs liberty mall have a double stack real deal advertised on their menu however when i tried to order the item i was told they dont make it. Where on your menu and in your store do you have this specified. You have placed this item on your menu and have it displayed on both the large board and the menu decked out all over the store yet you refuse to serve it. Not to mention the price hike on your real deal pizza looks like iwill no longer be supporting you going forward
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Debonairs Pizza's replyOfficial
31 Mar 2016, 11:55Hello vash,
Thank you very much for taking the time to report your experience with our PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Mar 2016, 11:55
Official
Hello vash,
Thank you very much for taking the time to report your experience with our PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our PMB branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)