Failed delivery

Last Saturday (16/05/2026) I ordered pizza, the delivery was supposed to be in Hillbrow instead they took it to Cresta mall. Called a man named Philip until I couldn't reach him my money was gone just like that. Was hoping they'll return it since no one claimed to have received it. Instead debonairs sent me a thank you receipt, I never received my order, I want my money back Debonairs.