AvdM
Anno van der Meulen
1 reviews | Active since Feb 2019
07 May 2019, 13:10
FAERIE GLEN STORE HASN'T GOT A MANAGER OR ONE THAT CARES!!!!
Still no reply from Debonaires pizza. From last week. They do not even reply on their own website. I think that Debonaires is pathetic, and do not care about their customers. Thank heavens that there are other pizza places. NEVER NEVER DEBONAIRES PIZZA FOR MY FAMILY AND FRIENDS EVER AGAIN!!!! PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
15 May 2019, 16:06Hi Anno
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply15 May 2019, 16:06
Official
Hi Anno
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***