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Anele D
1 reviews | Active since Jul 2011
26 Oct 2015, 17:17
F***k You
After being irate and calling your store I spoke to Abraham who said to me \F***k You"after I insulted Debonairs pizza for the poor service you brought to me. I doubt that is someone you want me to work with and I need your head office to deal with that Kloof Street employee who clearly does not need a job. I am sure all your calls are recorded when one makes phone calls. I need this taken care of sooner than possible. You must understand I waited an hour to receive pizza and when I call to complain you tell your employees to say to customer's \""F***k You\""."""
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Debonairs Pizza's replyOfficial
27 Oct 2015, 08:28Hello aneleslim,
Thank you very much for taking the time to report your experience with our Gardens Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Gardens Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply27 Oct 2015, 08:28
Official
Hello aneleslim,
Thank you very much for taking the time to report your experience with our Gardens Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Gardens Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)