EYETHU.MOFOLO DEBONAIRS IS A ****

I ordered a meal and it said it was delivered but never arrived. I called the useless call centre 7 times and was received by rude consultants. I called the store to no avail. The Bot is useless..Ive beem trying over an hour and nothing. I want my damn refund. What an inconvenience MOFOLO EYETHU DEBONAIRS