Extremely Poor Delivery Service
<p>I ordered my pizza and extras online as l always do and mistakenly changed my very professional branch Eldoraigne for Centurion lifestyle Centre. Order confirmed at 17h44 and its now 20h05, no delivery yet. I called an hour ago concerned and was told driver left shop already. Im 6km from this branch.</p> <p> </p> <p>I have never experience anything like this before and this branch is seriously ruining the good brand. Worse is that lm not the first one to complain about this exact issue and clearly nothing was done about this branch. </p> <p> </p> <p>Its sad indeed, l just want to know how l get my money back which l paid online.</p> <p> </p> <p>Regards</p> <p>Tabisa</p>
Thank you very much for taking the time to report your experience with our (Centurion Lifestyle Centre) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our (Centurion Lifestyle Centre) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)