1 reviews | Active since Aug 2016
Extremely Disgusting service
<p>Went to Siyabuswa mall on saturday 27.08.16 purchased a Triple Decker large pizza. I am was shocked to learn that i had to wait 1hour 10 min to get the pizza. Went the several times to ask if they have called my number the cashier arrogantly said no we still on number 70 . Noticed a guy at the back preparing pizzas without a hairnet. I asked my sister if she noticed the person without a hairnet. Then finally my pizza came to my horror there was more sweet chilli, mushroom and p****ly than chicken. I know how the Triple decker should be like i bought many times at other stores. My niece even asked where is there meat . Am very dissapointed with the service i got or they doing that because they in a rural area so people there dont deserve good customer service??? Or maybe the Debonairs customer service differs from store to store?? They need to know they hired to give good customer service to each person that comes to the store and think they need more trianing on preparing Pizza's.</p>
Thank you very much for taking the time to report your experience with our Siyabuswa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Siyabuswa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
