1 reviews | Active since Apr 2018
Extremely disappointed
On 25 April 2018, my daughter wanted to treat me by ordering pizza for dinner from Debonairs Pizza Eldoraigne. The delivery was scheduled for 18h00. No delivery was made and upon asking for a reason she was told that the order is out and there is nothing they can do for her. We went to bed without our pizza or any explanation or excuse. Can any business nowadays afford to be so rude and inconsiderate towards its customers?
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,