PR
Prince R
1 reviews | Active since Mar 2019
14 Apr 2019, 11:28
EXTREMELY BAD SERVICE
I ordered a vegetable Pizza for my little Girl and it was tooo chili I could not even eat it my self .
Called Debonairs El Ridge were I ordered it and they can't help me or change it .
The worst part it was never stated that the pizza is Hot .
Bad service ever!!!Now I have to throwaway my money because they can't help us.
worst service ever!!!!
Helpful (0)
Replies (2)0
Replies (2)
Debonairs Pizza's replyOfficial
15 Apr 2019, 13:47Hi Prince
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply15 Apr 2019, 13:47
Official
Hi Prince
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
PR
Prince R's updateReviewer Update
15 Apr 2019, 14:21I spoke to the store Manager already on Sunday and he told he could not exchange the pizza because no one else would eat it so they will lose money.
I threw the pizza way and that was the my last time of purchasing your Pizzas.
We have had a Good relationship and I have enjoyed it unfortunately I have to move on
PR
Prince R's update15 Apr 2019, 14:21
Reviewer Update
I spoke to the store Manager already on Sunday and he told he could not exchange the pizza because no one else would eat it so they will lose money.
I threw the pizza way and that was the my last time of purchasing your Pizzas.
We have had a Good relationship and I have enjoyed it unfortunately I have to move on