DM
Dudu M
1 reviews | Active since Nov 2015
18 Dec 2015, 22:03
Extremeley dissapointed
Went in the at 21:25...stood at the counter like fools till we decided to leave at 21:45. No1 explained to us whether they closed or what. there was 2 staff members infron who did not even give us a second look. The previous time we went there we ordered and incorrect order and when teling the guy to please change it. He said 'are you asking me or telling'. We reported to a guy who presented himself as the manager. He apologised on the employees behalf, th3 employee at the time did not even seem remorseful. Im highly disappointed.
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Debonairs Pizza's replyOfficial
21 Dec 2015, 10:46Hello Bansiya,
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply21 Dec 2015, 10:46
Official
Hello Bansiya,
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dobsonville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)