GC
Gillian C
1 reviews | Active since Dec 2014
14 Apr 2015, 10:46
Excellent service
I was so impressed with Garth and the Walmer Debonairs branch. Last night my nearest Debonairs branch, Newton Park, was load-shedding and I was directed to phone the Walmer branch. Garth took my order, and advised that the pizza could only be delivered in an hour and half. I told Garth that I couldn't wait that long, and that he should rather cancel my order - he then promised me that he would make a plan to get my order to me in 45 Minutes. He followed up with a phone call 20mins later to advise that the pizza would be delivered in 10 minutes
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Debonairs Pizza's replyOfficial
16 Apr 2015, 09:14Hello Gilly73,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Walmer branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Walmer branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply16 Apr 2015, 09:14
Official
Hello Gilly73,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Walmer branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Walmer branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)