SF
Sandile F
1 reviews | Active since Mar 2009
02 Apr 2015, 12:33
Excellent service
I tried ordering online as I usually do but was a bit restricted in terms of the choices I wanted to place. I then called and spoke to Mathapelo who was more than willing to go an extra mile regarding my order. The delivery was on time however I pizza was missing. I called back and spoke to Mathapelo who was professional enough to promise me to send another driver to deliver the pizza. She was polite and had brilliant telephone ettiquete. Thank you for a wonderful service and the juicy pizza being delivered. I couldn't wait to post this compliment.... let me get back to my pizza before it gets cold. Awesome. thanks :-)
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Debonairs Pizza's replyOfficial
04 Apr 2015, 10:43Hello sandza,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Braamfontein branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Braamfontein branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Apr 2015, 10:43
Official
Hello sandza,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Braamfontein branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Braamfontein branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)