Excellent service
I visited the store on Friday 29 May 2015, and received an incorrect order. I immediately phoned the store when I got home and explained the situation to Veronica, who kindly offered to replace my pizza when it was convenient to me. On Sunday the 31st I went back to the store, where Veronica apologized for the inconvenience caused to me and gave me my new, correct order. I was very impressed with the way in which the situation was managed.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
09 Jun 2015, 11:56Hello miss sunshine,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Herm**** branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Herm**** branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply09 Jun 2015, 11:56
Official
Hello miss sunshine,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Herm**** branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Herm**** branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)