NP
Nicole P

1 reviews | Active since Jun 2015

06 Jun 2015, 11:40

Excellent Customer Service

Good day so i am not from around the Bayview area and asked a friend of where i could get something quick to eat and he suggested debonairs and so as usual i picked up the phone and we all know that Durban has the worst customer service ever so i must give credit where it is due. I called the number to order in and to my surprise the lady She goes by the name of (Ashnee) at the other end of the phone line was attentive,friendly,helpful and professional and she had excellent telephone etiquette after asking her to repeat the specials over 4 times because my line was not that clear and she still she did so in a polite and proffesional manner.I actually called back get her name. I would defintely support a store where my business is appreciated and where the customer is treated excellently . KUDOS to you Ashnee and keep up the great customer service at Debonairs Bayview.Happy Customer.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply08 Jun 2015, 12:09
Official
Hello SANIKI,

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Bayview Chatsworth branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)