JM
Joshua M

1 reviews | Active since Aug 2015

05 Aug 2015, 14:34

Empty Pizza

I ordered a tikka chicken pizza from Debonairs crossings, Nelspruit. When i got home it was filled mainly with barbeque sauce and barely any cheese. Why should i pay for this, it is a cheek to offer double cheese when i receive barely any cheese on my pizza to start with. <br> <br> This is the second time this has happened and it is unacceptable. I have photographic evidence of the pizza i received.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Aug 2015, 08:06
Official
Hello jmonni,

Thank you very much for taking the time to report your experience with our Nelspruit Crossings branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)