NM
Naledi M

1 reviews | Active since Dec 2016

01 Dec 2016, 14:15

****ed off at service received

<p>made an order for a pizza at 11:30am the pizza arrives at 1:50pm. And the delivery guy has an attitude on top of that. Their motto is that if it's late it's free... I waited for my over for over 2 hours and all I got was an attitude from the driver. So I told him to turn back with the delivery as I didn't want it anymore </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Dec 2016, 14:27
Official

Thank you very much for taking the time to report your experience with our (Chilli Lane Sunninghill) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)