1 reviews | Active since Mar 2009
Dry PIZZA from Mayibuye Tembisa.
I ordered a pizza from Mayibuye Tembisa store on Friday the 24 May 2018. ORDER NUMBER 317. i orded a triple decker with extra cheese as they call it. So i paid R167.80 . i get home to a dry pizza and the meaty that they talking about is so meaty i could count the pieces from the pizza itself. So i logged a complain with them and they call and tells me i will get free extra cheese the next time i order .
Do you think i will order from that store or any other DEBONAIRS store again and pay this much for the DRY pizza that i got. i don't think so. Its a pity i was not home when my pizza arrived i was not gonna pay for that *******, and kids being kids they ate that dry pizza when i got home i got half of the pizza.
I'm given the excuse that because its month end they are very busy. It that the service they gave all the 316 clients that ordered before me cos its month end???? REALLY.??? And they know they gonna come back and give that lame excuse.
I'm just logging this so they know that i'm not happy with the case 427063 and 427055 and being told they are busy that's why i got that dry pizza that i paid R167.80. That is a lot of money .
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
