NB
NAZIA B
1 reviews | Active since Aug 2014
10 Mar 2015, 10:06
Dry Pizza and rude staff
I purchased a triple decker meat pizza from the branch at the Suncoast Casino in KZN over the weekend and omw its the worst i have ever seen. I whent back to the manager on duty and was screamed at by her and the ladies from the back for enquiring as to why the pizza looked soo terrible, i have pics of the pizza as well. I am totally disgusted at how the situation was handled and at the fact that the manageres on duty was blocking her name badge and telling me to go away. Totally disgusted
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Debonairs Pizza's replyOfficial
11 Mar 2015, 10:40Hello Naz0108,
Thank you very much for taking the time to report your experience with our Suncoast Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Suncoast Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Mar 2015, 10:40
Official
Hello Naz0108,
Thank you very much for taking the time to report your experience with our Suncoast Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Suncoast Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)