1 reviews | Active since Jun 2016
DRY pizza
<p>I ordered two pizzas from the Braamfontein branch on the 24th of June 2016. Both pizzas were delivered and had black dots, which I did not mind, and even gave the delivery man a tip. What I could not tolerate however, was how dry the pizza was. The chicken was like cardboard and the feta cheese like rubber. It was ridiculous! The pizza was not dry because it wasn't delivered hot, one could tell that it had been left way too long in the oven. I could not phone the manager as the branch was closed by the time my order was delivered. This was absolutely disappointing.</p>
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)