jV
jacques V
1 reviews | Active since May 2013
22 Dec 2015, 14:54
Drop the phone and I will drop you
I phoned to the branch to order pizza. The person responsible is Junia. She was rude first of all and second of all she threw the phone down in my ear twice. After phoning back she had a stupid excuse about not understanding me.<br> <br> I eventually decided to take my business elsewhere. I will never buy food from the franchise again seeing that she also made ****** remarks towards me. Debonairs from now on will be known as the ****** pizza joint and i will be sure to spread the word.
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Debonairs Pizza's replyOfficial
24 Dec 2015, 11:35Hello pastykie2807,
Thank you very much for taking the time to report your experience with our Vorna valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vorna valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply24 Dec 2015, 11:35
Official
Hello pastykie2807,
Thank you very much for taking the time to report your experience with our Vorna valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vorna valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)