EB
Eugene B

1 reviews | Active since Jul 2016

17 Jul 2016, 11:55

Driver unbelievable when dropping pizza off

<p>So driver gets to my house very upset because he does not get a tip im sorry my work they dont tip me... ive thanked you for the pizza thats all i have...secondly complaining and telling me the customer that next time if he struggles to get in the estate he wil go back... then complaining to me because a guy is hooting at him is this my fault what bul**** is this is this how you people work and represent debonairs i would like to know what action will be taken to this driver Damas... ive supported that debonairs for many years now because ive worked in the mall aswell and know the staff you have there... unexeptable </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply20 Jul 2016, 12:38
Official

Thank you very much for taking the time to report your experience with our Mall@Carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)