driver took off with my order and money , deboniars case number 228707

<p>Hi</p> <p><br />I must admit my utmost worst experience with Debonair Stanger staff , driver and management.</p> <p><br />I placed an order on Thursday afternoon around 18:45 for order number 505 for Niren Kardev (myself) at 6B Farewell road , townview stanger 4450.</p> <p><br />A black or foreigner driver comes with my order after 45 minutes of delivery , I asked for my order and he says very rudely "PAY FIRST" , I was upset with his manner spoken to me and il called the store and asked for the manager whom I believe is called Steven , Steven asks the lady who took the call to ask me to wait , I waited over 10 minutes with my airtime getting wasted , the driver refused to give me my order, I paid the driver R230 and he took my money and meal and went away and I called the manager again and again and he refused to talk to me, when I got hold of him I explained to him and he said he is waiting for the driver , I said to the manager than I want him here by my place with my order but he said no he cannot as he thinks his driver is right in what he did, I asked the manager "is the driver right or the customer is right" he said the driver is right because I shouldn't have asked the driver why he took so long to bring my order , I called back and asked to speak to the lady who took my order and the other staff says she does NOT want to take my calls, I then called your head office and laid a complaint with the case number on the subject line.</p> <p><br />I am a customer with Debonair because when I called and gave my number ********** 884 they picked up my name and address but is this how I get treated as a customer ? this is theft as the driver drove off with my order and my money.</p> <p><br />I want in writing the outcome of this matter for the driver and the manager , if they are not removed from the store a case of theft will be opened as I still have the slip with me but the order was taken back to the store with my money.</p> <p><br />this is going on hello peter and media .</p> <p><br />furthermore I called again and asked the manger for the owner of the store's number, the manager gave me an incorrect number to one black guy from another area.</p> <p><br />Mellissa calls me regarding the case number 228707 on the subject line on Saturday night from ********** 537 and that was it, she said she will check the order number and come back to me but now she also forgot about me.</p>