Dragged service unprofessional

<p>I am very disappointed with the service I had recently received. </p> <p>I am a customer who makes use of the lovely facility of online ordering with debonairs. Yesterday I waited for a delivery for over 2hrs. </p> <p>Even though I asked for a delivery. I ended up havingto drive to the store to pick my food up. </p> <p>The amount of airtime and petrol my partner and I used to get a pizza was ridiculous. </p> <p>My order was placed at 1847. At 1935 my partner went to the store to ask why it's taking so long and if he could collect as he was at the store. He was then told that the delivery man was 10 mins and the pizza will be delivered to the address. At 2010 there was still no pizza. I then got a call from the store at around 2030 saying the pizza which I had paid for online had been eaten and delivered to a wrong address. At this point I was fuming as my family had been waiting for the pizza for 2hrs. I then had to rush to the store before they closed at 2100 or else I would have lost my money and had no food. </p> <p> </p> <p>We only left with the pizza way after 2100. </p> <p> </p> <p>I had never been made to wait so long for a delivery. This is very disappointing and makes me feel that I should use this service again as a loyal customer. </p>