KN
Keshlin N

1 reviews | Active since Jun 2011

02 Aug 2015, 19:38

Double Crammed Crust Chicken & Mushroom

My brother called and ordered a large Double crammed crust chicken and mushroom with extra cheese, it took between 1 hour and 30min to be delivered. When the pizza arrived and as we were eating we tasted that the cheese was burnt and crust/pizza based was burnt as well some sections were hard and some sections were soft of the pizza base.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Aug 2015, 10:53
Official
Hello Dogg325,

Thank you very much for taking the time to report your experience with our Lenasia South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)