1 reviews | Active since May 2018
Don't order debonairs, unless you're ready to wait forever?
Absolutely terrible. We waited over an hour for our pizza. Phoned the store after 40 minutes and they said the pizza was there and waiting to be delivered. It's absolute nonsence. The pizza had to be heated up once it was delivered, since the dot was still red thanks to the thermal bag it was delivered in. But it turned black the second we got inside. I am really disappointed in the service. On top of that we received the wrong order.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***