tT
thusom T
1 reviews | Active since Jul 2011
23 Oct 2015, 13:38
done pizza with no chicken but only raw mushroom
so last night 22/10/2015 at 20:49, we went to phumulani mall to buy pizza debonairs.. bought meaty filla (Chicken). and as we got home, we discovered that there pizza was half done with with lots of raw mushrooms and that white sauce d*********** the pizza and the pizza was falling apart.. with no chicken.. i tried to ntact the store, but unfortunatelly with no success.. the cashier was PUSELETSO ZULU.. would noadvice anyone to go to that debonairs.. we could not even eat the ****** pizza which wepent R104.90 for.
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Debonairs Pizza's replyOfficial
27 Oct 2015, 08:04Hello mabaakanye,
Thank you very much for taking the time to report your experience with our Phumulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Phumulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply27 Oct 2015, 08:04
Official
Hello mabaakanye,
Thank you very much for taking the time to report your experience with our Phumulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Phumulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)