JW
Johan W
1 reviews | Active since Jul 2010
01 Mar 2015, 11:13
Do they even have phones?
I would just like to state that the Debonairs in Strand street, Cape Town - is unbelievably horrible with service. <br> <br> I've been phoning their number (as on the website) for nearly 2 hours now and no one is even answering or replying to my voice message. <br> <br> They should have been imploded with the 'worst hotel in Cape Town' as they are by far the 'worst Debonairs' in Cape Town.<br> <br> Please don't call me to sort this out. <br> Over it.
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Debonairs Pizza's replyOfficial
02 Mar 2015, 09:45Hello TheDude142,
Thank you very much for taking the time to report your experience with our Strand Street Capetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street Capetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Mar 2015, 09:45
Official
Hello TheDude142,
Thank you very much for taking the time to report your experience with our Strand Street Capetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Strand Street Capetown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)