HH
Henko H
1 reviews | Active since Jul 2014
02 Dec 2015, 13:59
DO NOT ORDER FROM STANGER BRANCH
Placed an order 11h55, got a call just after 12h00 saying they did not have half the ingredients in stock! <br> <br> After replacing all ingredients still did not arrive.<br> <br> Phoned 13h00, they promised that food was on its way.<br> <br> Phoned 13h30, they sad food had just left, will be there within 7 min.<br> <br> Phoned 13h40, and they hung up the call when they heard it was me...<br> <br> Food arrived 13h50, only to find that they forget a sub..... So after waiting 2 hours they did not have the ingredients, and forgot half the order.....<br> <br> PATHETIC - HOW CAN YOU MAKE A QUALITY STATEMENT ON YOUR WEBSITE IF YOU'RE SO ****?????!!?!?!?!?!?!
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Debonairs Pizza's replyOfficial
03 Dec 2015, 09:27Hello HH10,
Thank you very much for taking the time to report your experience with our Stanger branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Stanger branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply03 Dec 2015, 09:27
Official
Hello HH10,
Thank you very much for taking the time to report your experience with our Stanger branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Stanger branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)