Do Debonairs really care about their customers?

1 Star is way to high.

How can one company continuously make so many errors? You can tell this is about quantity over quality.

Last 3 orders off the top of my head: 1. - App said driver was outside. - Go outside, no driver. - Phone restaurant and no explanation. - Pizza arrives 20minutes later cold and the box looked like it has been through a storm.

2. - Ordered pizza online, Delivered the incorrect pizza. - Phoned the shop, and they said not to eat the pizza, they will collect it and drop a new one off. (Feel sorry for the person who got that cold pizza.) - Had to wait another 40 minutes for a new pizza to be delivered.

3. - Ordered pizza online, waited 2 hours and pizza never arrived. - Phoned the shop, "sorry we closing in the next 10 minutes so we can't deliver." - No follow up from anyone at the shop, and when I called again, the manager said that he could delivered the pizza sometime that week if I still wanted it???...

I wrote a complaint to their head office following instructions on their website. No reply.

Do Debonairs care about their customers? NO!