1 reviews | Active since Jun 2016
Dissapointing...
<p> I was not home made an online order for people at home. I was later called by the store and told that 1 item was out of stock. I told them its OK they must just bill me the remaining items on the order. When i got home I realised they had billed me even for the items that was not delivered. I called the place i ordered from and told them about the incident. they agreed to refund me, that was 2 days ago. I this how debonairs coduct their business?</p>
Thank you very much for taking the time to report your experience with our Gezina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Thank you very much for taking the time to report your experience with our Gezina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,