1 reviews | Active since Apr 2018
Dissapointing
I have ordered a meaty triple decker online today.I called to track an order one hour later.They said the rider was outside at my place.Mind you I was sitting outside in the veranda the whole time.I don't know how many times I've called they promising to get back to me..I asked to speak to a manager who told me about trackings.I asked if I can speak to the rider i asked him if he knows the address if he came to the 27 street opposite Malvern,i didn't get a reply.Im not stupid I can't place an order online and not fetch it.I have ordered more than ten times from Debonairs.I spoke to Prudence,Roxy and Josephine...neither of them were helpful.Contact is ********** 311 or ********** 890
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Best regards,
