JV
Johannes V

1 reviews | Active since Jun 2012

28 Feb 2015, 20:04

Dissapointed in Service

Good Day <br> <br> I would like to complain about bad service I received today. This is actually not the 1st time its happened and the other times I let it slip as I understand how busy it can get but almost every time is really not acceptable anymore. <br> <br> I ordered my0 food at 18:26 on 28 Feb 2015 and received my order at 19:38. This is way over the advertised time for delivery. <br> <br> Regards<br> Hansie Vos

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Mar 2015, 09:39
Official
Hello Hansie86,

Thank you very much for taking the time to report your experience with our Boksburg Key Largo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)