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shauna N

1 reviews | Active since Dec 2010

06 Mar 2020, 20:57

Disrespect staff

Debonairs Blue route mall extremely disrespectful staff.

I went to purchase 4 pizza today at 7pm. I ordered the real deal pizzas. I made a mistake and ordered chicken mushroom instead of creamy chicken. I instantly noticed as she rang up the purchase.I apologised and asked the cashier(dont know if shes the manager as well) if she could please change it. She gave me such terrible attitude" I confirmed with you two times while raising her voice". I left it and said please just exchange it. Mind you there were 3 customers behind me. She had to refund me R60. She asked me to just wait. I moved away from the counter. As she helped the next customer she screamed at my kids and I and said "just wait outside". I asked her why she was disrespecting my kids and I as I have apologised. She continued .... I then asked her to just cancel the order. She literally threw the money in my hand still *****ing after I told her to stop as I wasnt going to have an argument with her. She realised that she was wrong and wanted to stir racial tension by telling me we're all equal, which I immediately told her to stop as I'm not interested. I left and went to the Debonairs tokai branch. Whilst I places my order the customer who was behind me at the blueroute store also cancelled her order as the cashier told her to hurry as shes wasting the cashiers time while she was talking her bank card out of her purse.The cashiers name is Nometa. I cant believe she had the nerve to disrespect me and then tried to change it to a race issue. That has been my favourite stoe as its convenient while shopping. But I will no longer set foot at that store.

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