Disgusting service received from Debonairs in Sarnia Pinetown delivery guy

last night (26/04/2018) i placed an order at Debonairs Pizza in Sarnia, Paradise Junction, in pinetown. i had placed my order at 17:32pm and my order number was Order 115. i ordered an On the Triple feast which comes with 2 sides and a 2l coke. i am extremely disappointed by the appalling service i received. i requested my pizza to be delivered at my residence which is just up the road from the shop. my delivery came almost an hour after i left. the delivery guy who goes my the name of Preggy (as i was told), an Indian man, came in the driveway and didn't even bother to step out of his car and bring my delivery to me. he handed me my delivery through the car window. he did not give the 2L coke so when i asked him where is the cool drink, he rudely responded to me and said to me that i must check the slip, there is no cool drink, waving the slip in my face. i took the slip and called the store, with in a space of almost 2 and a half hours, i made 9 phone calls to query about why i did not receive my cool drink. i was called back only once and was told that my cool drink will be delivered in a few minutes by the driver as i stay up the road. i waited 2 and a half hours and my cool drink still was not delivered. i eventually went back to the store very upset and asked why havnt i recieved my cooldrink. the lady at the counter was shocked saying that the driver left long time ago and i told her i still have not received my cool-drink. 5 minutes later the driver walks in and says he was at the house and no one was there (meantime i left my family at home) as i was talking to him he walked about from me , rudely mumbling some words. when i got back home i asked if the driver came and they said he did not come. so the driver **** to me in my face. i have been a customer for that store for years and i have never in my life received such disgusting customer service, especially from the delivery driver. something needs to be done to prevent this from happening again to anyone else. This is unacceptable behavior and service from someone who works in the customer service industry.