Disgusting Service at Debonairs Phoenix (Gem City)

Appalled by the treatment received at the Phoenix (Gem City) Branch. I ordered at 6.29pm, received at 7.44pm. Driver said he was only given the order 20mins prior and they were not busy. My children cried because it was like eating cold rubber when it came. Threw it away, not even worth giving to the dogs to consume.

Staff just put you on hold for such a long period when you ask for the manager that you have no option but to cut-off after 10 minutes.

The staff are inept in a service delivery job and have a don't care attitude.

The store owner as well need to take accountability as they also must be held liable as no authority is at the store to monitor how customers are being treated.