1 reviews | Active since Feb 2016
DISGUSTING SERVICE AND DELIVERY
<p> </p> <p>ON FRIDAY, 24/06/2016 AT 19:35 WE ORDERED ONE ON THE DOUBLE MEAL FROM DEOBONAIRS BLUFF (BLUFF)</p> <p>FIRSTLY IS ARRIVED AT 20:50!</p> <p>SECONDLY THE QUALITY PROMISE WAS NOT MET AS THE “DOT” WAS BLACK! WE ASKED THE DRIVER ABOUT THIS AND HE INSISTED THAT IT WAS MADE AND HE JUST BROUGHT IT NOW. ACCORDING TO YOUR QUALITY DEAL… When we present you with your pizza, if the dot is red, your pizza's hot and fresh; if it's black, your pizza's FREE.”</p> <p>SO THIS MEANS THAT MY PIZZA ISNT FRESH????</p> <p>THE DRIVER INSISTED ON PAYMENT.</p> <p>THIRDLY THE PIZZA LOOKS LIKE SOMEONE DECIDED TO HANDLE OUR FOOD!</p> <p> </p> <p>WE ARE UTTERLY DISGUSTED WITH THIS AS THIS IS OUR SECOND INCIDENT WITH THE BLUFF BRANCH. WE COULD NOT CONTACT ANYONE AS YOUR TRADING HOURS ARE FROM 8PM-4PM AND THE STORE LINE ALSO STATED THEIR OPERATING HOURS AND THAT THEY ARE CLOSED.</p> <p> </p> <p><br />ITS REALLY SADDENING TO ALWAYS BE HAVING THESE UNPLEASENT EXPERIENCES.</p>
Thank you very much for taking the time to report your experience with our Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
