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Sivuziwe Q

1 reviews | Active since Jul 2016

29 Jul 2016, 16:41

Disgusting service

<p>i ordered my pizza at around 5 O'clock @ deboinairs king williams town in smith street,with my colleague but i ordered 1st because,i knew that i knock off late @ work.but when i get to there to collect my order..they couldnt find it but my colleague did get his.they said i must wait 20 min for it to be ready??how is that possible..i am very furious

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply01 Aug 2016, 07:38
Official

Thank you very much for taking the time to report your experience with our King Williams town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)