Disgusting service

Today, 29 September 2023, I ordered a large pizza and 1.5lt drink from Primrose Debonairs around 17h30. When the driver delivered my delivery, the drink was not included. I called the store five times and still the outstanding order is still not yet delivered. I spoke to different people who keep telling me that the driver came back, collected the drink to deliver to me. The two ladies o spoke to, Amanda and Lungile, told me that they will call the driver and then give me feedback, that never happened. The last call I made was at 20h47 and there was no answer. This is a very disgusting service and unprofessional. What kind of a franchise is this that doesn't even care about their clients. I'm truly appalled. Even the manager doesn't even bother to call me back to see if I got my outstanding order, considering the fact that I've been calling so many times. Clearly it's just a transaction to them and whether the goods are delivered or not its no bother to them.